Shipping, Returns & Refunds Policy

Domestic Shipping - Orders are shipped within one business day unless noted otherwise. Orders under $10 are shipped via USPS First-Class Mail. Orders above $10 are shipped via USPS First-Class Package with tracking number.

International Shipping - Orders are shipped within one business day unless noted otherwise. All orders are shipped with tracking number via USPS International Mail or USPS International Package.

You may return items within 30 days of delivery for a full refund or an exchange.

If you are dissatisfied with your purchase, please email us at sales@smartmed.us with information regarding your dissatisfaction. If your return is approved, your refund or exchange will be processed. For an exchange, we will ship the product within 1 business day after the approval. We may or may not ask you to ship the item back to our location.